,

 

A great first impression is made in the 

 first 10 seconds of meeting anybody!

This rule is just as true on the phone. What you say in the first 10 seconds of speaking to somebody on the phone is when you’ll make your biggest impression with them.

Imagine that you’re a shipping manager and your telephone is ringing multiple times per day from freight brokers calling to earn your business.

Who would you be more likely to stick around

and talk with, and who would you hang up on?

These First 3 Words Show You!